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A Penske Automotive Dealership

Reviews

- I have had Mark as my service advisor for over 20 years. He along with Kevin Campbell my sales person have always taken care of requests and/or concerns. These two people make owning a Porsche a very easy and pleasurable experience.

- First class experience all the way from my initial appointment booking thought to pick up of my car. I was impressed with Dan's communication with me throughout the day, advising me of work being performed and costs incurred

- I can not say enough good things about how I am always so well taken care of. Being Canadian and only down here only part time Rochelle Lovering has always seen to my needs quickly and efficiently weather it be air in my tires, a light bulb for my head light or a service. Being a female I have never felt intimidated when I have questions or concerns which was not the case in Calgary! Keep up the excellent work and know that we recommend you to all our friends.
Thank you
Mary V



- To Mike Rothery:

Rochelle and your mechanics always do a fantastic job.

Regards!

Craig C


- Just a quick note to say thank you for the excellent service on my vehicle on Jan 26!

I have had Rochelle Lovering as my Service Advisor for the last 8 years and she is always very pleasant and organized down to the last detail! I truly receive personalized service and I greatly appreciate it. PNS is quite far from my house but it is well worth the drive for this high level of service.

Thanks again and we’ll see you soon!

Best Regards,
Dave F


- We brought our Macan in for service this week and Dan Sheridan was our service writer. Dan is very knowledgeable and has great customer service skills. We were very pleased with our experience with the service department. Dan stayed on top of the warranty work we were having completed. We were dissatisfied with the car rental we were issued to drive. Other than that, great experience. Just wanted to pass this on. Thanks. John M.

-My experience with Dan Sheridan has been faultless since he came on board with your Service Department.
He has always taken time to answer any questions that I may have concerning service and repairs.
Thanks for the courtesy I have always been shown at your facility.
Pat O



- Thank you to Mark Williams for always doing a exceptional job!! He takes care of things promptly! It is great to have a amazing service advisor!! Thanks again Mark for taking care of us !!


- I was in on Saturday morning with my 2014 Boxter. Mark was the epitome of professionalism, got me checked in quickly, got my loaner car, and by the time I got back home, Mark called to let me know that they discovered my car radio needed a new amplifier, and had already fixed it! I arrived back to PNS shortly thereafter to an easy breezy checkout, and saw that in the short time my car was there they also washed and vacuumed it. What a very pleasant and unexpected surprise. Porsche North Scottsdale totally rocks. Please extend my heartfelt thanks and appreciation to all the wonderful people I encountered.

Kelley S



- I’ve been a customer at Porsche North Scottsdale for nine years. Every time I walk through the door, I have a positive experience. The dealership is genuinely service oriented.


- Your dealership and Rochelle in particular is the best repair experience I have had with respect to any of my vehicles.


- rochelle lovering always does such a good job my car was in yesterday which turned out to be a minor issue its so refreshing to receive a honest answer i have never had any issues with any of the employees in the service department again rochelle is great to work with

bob s



- Hi,

- Mark Williams has taken care of my service needs for a number of years. I must say, he is always professional, knowledgable and friendly!

Kudos to you for having such an excellent employee! I bet you wish you could clone him.

Sincerely,
Denise



- Hi Mike, our expierences at Porsche are always pleasant. Your staff is friendly and efficient. We feel well taken care of when we come in for service on our car.
Thanks for the great job..
Coye A
 


- I had a great experience thanks to Mark Williams! He took the time to show me a function in my Porsche turbo that will help me now and in the future. He is an asset!


- Hello, I had service on my 911 . Rochelle is pleasant and extremely knowledgeable, I'm a new Porsche owner and only had 3 services. With each visit I feel very special that she remembers past chats we've had . I like the personal connection of Porsche customer service. All of staff is friendly from the moment I drive up. It's a very special experience feeling VIP at a service appointment. Thank you Mark


- Mr Rothery,
First off, I love my service advisor Dan, I trust him, and I feel he cares about the service that I get. Porsche North Scottsdale is the best!!



- Dan Sheridan. Excellent service help - Ken G


- Mark Williams is the best service representative that I have had in the past 50 years!I hope you treat him appropriately. He is valuable to your company.


- Just had to say thanks!
Your dealership is great for me.
Rochelle is the best of the best. Always enjoy working with her. She says what she is going to do an does what she says. I like that.

Thanx

Paul









 

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Porsche North Scottsdale

18000 North Scottsdale Road
Phoenix, AZ 85054
Sales: 877-704-4088
Service: 877-704-4071
Parts: 602-353-7269

Hours of Operation

Monday: 8 a.m. - 7 p.m.
Tuesday: 8 a.m. - 7 p.m.
Wednesday: 8 a.m. - 7 p.m.
Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 7 p.m.
Saturday: 9 a.m. - 6 p.m.
Sunday: 12 p.m. - 5 p.m.
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